Field Claims Representative

3 weeks ago


Mansfield, United States Tower Hill Insurance Group Full time
Job Title: Field Claims Representative

We are seeking a highly skilled and experienced Field Claims Representative to join our team at Tower Hill Insurance Group. As a Field Claims Representative, you will be responsible for investigating and resolving homeowners' claims in a fair and timely manner.

Key Responsibilities:
  • Investigate and analyze claims to determine the extent of insurance carrier's liability
  • Determine the extent of damaged property and recommend settlement amounts
  • Provide on-site claims service to customers
  • Investigate, estimate, and evaluate damaged personal belongings
  • Assess additional living expenses and coordinate the use of vendors to complete repairs and/or replace damaged property
Requirements:
  • College degree (four-year college/university preferred) or equivalent professional education and experience combined
  • Minimum of 6-8 years related adjusting experience
  • Contracting background is a plus
  • Successful completion of current courses as outlined in the extended training catalogue, and/or insurance industry courses for this position and successful completion of a company-sponsored insurance designation
Preferred Qualifications:
  • Knowledge of personal lines property forms and endorsements
  • Ability to read and interpret documents, such as insurance contracts, structural estimates, expert reports, construction codes, safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively in person or on the telephone
Work Environment:

The work environment is usually moderate, and involves outside travel. Employees should be prepared to work in an outside environment, crawl under homes, and climb on roofs in order to complete inspections.

Benefits:

We offer competitive pay and benefits, and well-being programs to support you and your family.



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