Customer Service Associate

2 weeks ago


Berwick, Pennsylvania, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a skilled and friendly Customer Service Representative to join our team at Family Dollar. As a key member of our retail team, you will be responsible for providing exceptional customer service, assisting customers with merchandise selection, and completing cash register transactions with accuracy and efficiency.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Assist customers with merchandise selection, answering questions and providing product information as needed.
  • Complete cash register transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on merchandise and services.
  • A fun and dynamic work environment.


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