Retail Sales Associate
3 weeks ago
AutoZone is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.
Key Responsibilities- Provide WOW Customer Service by exceeding customer expectations and resolving issues in a timely and professional manner.
- Operate cash registers and follow established cash handling procedures to ensure accurate and efficient transactions.
- Maintain a safe working environment by adhering to company policies and procedures, including PPE (Personal Protective Equipment) usage.
- Restock merchandise, maintain store appearance, and ensure that merchandise is placed in its respective areas.
- Utilize ZNET to help customers locate merchandise or find suitable alternatives.
- Maintain product knowledge and current promotions through AutoZone systems and information sources.
- Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
- Utilize OBDII to read codes from customer's automobiles and diagnose automobile problems.
- Communicate with managers regarding customer concerns and employee matters.
- Applicants must be 18 years or older and have a High School diploma or equivalent.
- Basic knowledge of automotive parts is required.
- Excellent communication and decision-making skills are essential.
- Ability to lift, load, and deliver merchandise.
- Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.
AutoZone offers a competitive benefits package, including medical, dental, and vision plans, exclusive discounts and perks, and opportunities for career growth. Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.
Learn more about AutoZone's benefits and career opportunities at careers.autozone.com.
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