Executive Restaurant Leader
6 days ago
Potbelly is seeking an experienced and charismatic leader to join our team as a General Manager.
About the RoleThe General Manager will be responsible for leading a high-performing team, driving sales growth, and delivering exceptional customer experiences in a fast-paced restaurant environment.
Key Responsibilities:
- Train, coach, and develop staff members to achieve their full potential
- Assess staff abilities, create development plans, and implement effective training programs
- Interview, select, and hire top talent who embody Potbelly's values
- Maintain a positive work culture that fosters strong team dynamics and retention
- Schedule associates, certified trainers, and shift leaders efficiently
- Update communication boards with critical shop information
- Hold regular meetings with key staff members
- Delegate tasks effectively and ensure high standards of execution
- Ensure adherence to security procedures and back-of-house standards
- Count drawers, follow cash handling procedures, and maintain accurate records
- Drive neighborhood marketing and promotions to maximize sales potential
- Control cost of goods, variances, and inventories within the shop
- Create a marketing plan, lead local shop marketing, and increase sales
- Control assigned P&L line items
- Spend 80-90% of time on the shop floor in the Front of the House
To succeed in this role, you'll need:
- 2+ years of experience as a General Manager in a restaurant or retail environment with P&L responsibility
- Strong leadership skills, including coaching, development, and conflict resolution
- Excellent communication and interpersonal skills
- Able to maintain deadlines, prioritize tasks, and run an effective shift
- Comply with health and safety standards for food, cleanliness, and safety
- Ability to handle customer complaints/issues effectively
- Pass a Food Safety Certification course (training provided)
Potbelly offers a competitive compensation package, including:
- Competitive pay with performance-based annual raises
- Medical, dental, and vision insurance
- Domestic partnership benefits
- Paid parental leave
- FSA and HSA with employer contribution
- Commuter benefit program
- Retirement savings 401(k) with company match
- Employee assistance program
- Paid time off
- Discount program
- Flexible work schedule
- Career growth opportunities
Potbelly is a fast-casual restaurant chain known for its toasty sandwiches, salads, soups, and baked goods. We're committed to creating an inclusive work environment where everyone feels valued and empowered to grow.
We're an equal opportunity employer and welcome applications from diverse candidates. Join our team and be part of a dynamic and supportive community
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