Assistant Manager in Training
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Key Carrier. As a Key Carrier, you will alternate between the Coordinator and Key Carrier roles, taking on leadership responsibilities to maintain all aspects of the store. This role requires open availability, including nights and weekends, and a strong commitment to delivering exceptional customer service.
Key Responsibilities- Customer Service: Create a positive internal and external customer experience by providing exceptional service and resolving customer complaints in a timely and professional manner.
- Leadership: Act as Manager on Duty, adhering to company policy and procedure, and ensure that store team members perform tasks and activities in accordance with the store plan.
- Operational Excellence: Maintain accurate Associate coverage in service areas, ensure opening and closing procedures are executed according to company guidelines, and promote a culture of honesty and integrity.
- Communication: Communicate effectively with management and Associates, providing progress updates and feedback, and promoting a positive and inclusive work environment.
- Availability: Ability to work a flexible schedule, including nights and weekends.
- Teamwork: Strong teamwork and communication skills, with the ability to work effectively with peers and supervisors.
- Problem-Solving: Proven problem-solving skills, with the ability to respond appropriately to changes in direction or unexpected situations.
- Knowledge: Knowledge of company standard software, systems, and procedures, as well as merchandise flow in stores.
We offer a competitive starting pay range of $16.00 to $16.50 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more. We are an equal opportunity employer and welcome applications from diverse candidates.
At HomeGoods, we are committed to creating a positive and inclusive work environment that values diversity and promotes a culture of respect and empathy. We believe that our differences are what make us stronger, and we are dedicated to fostering a workplace that is welcoming and inclusive for all.
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