Overseas Technical Operations Specialist
1 week ago
We are seeking a skilled professional to manage our overseas technical operations. As Overseas Technical Operations Specialist, you will be responsible for developing planning strategies, establishing service standards, and monitoring performance.
- Develop and implement KPI systems to measure service station performance.
- Collaborate with Field Service Engineers to plan, train, and guide them in service network development.
- Analyze customer satisfaction data and identify areas for improvement.
Requirements:
- Bachelor's or Master's degree in engineering or language disciplines.
- Familiarity with after-sales service, network, and strategy.
- Proficiency in Office software.
- Over 3 years of experience in overseas after-sales service, logistics, or industrial/auto spare parts.
- Proficiency in English; additional language skills are preferred.
About IntelliPro:
We are a global leader in talent acquisition and HR solutions. Our commitment to delivering exceptional service, fostering employee growth, and building enduring partnerships sets us apart.
Our Compensation:
A competitive salary range of $76,000 - $125,000 per year, plus benefits and opportunities for professional growth.
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