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Customer Relations Coordinator

2 months ago

London, Kentucky, United States Schneider Full time
Position Summary:

Schneider is in search of a Logistics Operations Specialist to collaborate with owner-operators, ensuring that client expectations are consistently fulfilled. The Logistics Operations Specialist will implement daily operational procedures that guarantee exceptional service delivery and serve as a key link between owner-operators and various internal teams.

Key Responsibilities:
  • Build, nurture, and sustain positive working relationships with owner-operators.
  • Address and resolve issues related to customer service, internal teams, and external partners.
  • Identify opportunities for enhancement with owner-operators and effectively communicate these insights.
  • Align available resources with customer delivery requirements.
  • Utilize planning methodologies and decision-making tools to formulate optimal strategies.
Required Skills and Qualifications:
  • High School diploma or equivalent.
  • Proficient in Microsoft Office Suite.
  • Strong analytical and communication abilities.
  • Exceptional project management capabilities.
Compensation and Benefits:
  • Comprehensive medical, dental, and vision coverage.
  • Company-sponsored life insurance.
  • 401(k) retirement plan with employer matching.
  • Paid time off along with recognized holidays.
  • Performance-based incentive compensation that allows for earnings beyond the base salary.
  • Tuition assistance programs.
  • Explore the complete range of operational benefits.
Please refer to the job description for further details.

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