Mainframe Operations Coordinator

4 days ago


Durham, North Carolina, United States Tuknik Government Services Full time
Mainframe Operations Coordinator

Tuknik Government Services is seeking a highly skilled Mainframe Operations Coordinator to support our government customer in Durham, NC. As a key member of our team, you will be responsible for monitoring batch production scheduling environments, processing job requests, and implementing operational procedures.

Key Responsibilities:

  • Monitor batch production scheduling environments via multi-distributed platforms
  • Process batch production job requests via multi-distributed platforms
  • Implement operational procedures, edit and prepare JCL and process jobs for one or more computer systems
  • Establish job streams for special request production jobs based on user requirements
  • Review production performance data and monitor job stream performance
  • Direct workload assignments to the specified computer system and appropriate staff and assure that workloads are completed
  • Monitor and operate computer hardware and peripheral equipment; process and maintain software release system production requests
  • Investigate and take corrective action for operational problems
  • Establish, update, and close a problem management record in the trouble ticket reporting system to document problems encountered and communicate via email to the task manager and shift leader when any production issues occur

Requirements:

  • High School Diploma and/or related advanced training and certifications such as A+ Certification
  • At least 4 years of experience in providing related IT support
  • Ability to obtain a client-sponsored HSPD-12 Suitability

Working Environment:

This job operates in a professional office environment and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.



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