Catering Service Attendant
1 week ago
ABOUT US
Sheild Catering is a distinguished catering service dedicated to providing exquisite and sustainable culinary experiences. Our mission is to craft menus that unite friends and family while delighting their taste buds. By sourcing ingredients from local farms, pastures, and oceans, we harness the natural richness of the Pacific Northwest to deliver a casually elegant atmosphere. With a passion-driven culture, we strive to offer unparalleled catering services that transform events into memorable occasions.
POSITION SUMMARY
The Catering Service Attendant plays a vital role in delivering exceptional customer service through the provision of food and beverages at off-site catering functions. This position requires a courteous demeanor and a collaborative, team-oriented approach, ensuring prompt, friendly, and efficient service.
The attendant will assist in all facets of event preparation, including packing, delivery, setup, cleaning, and breakdown. They must follow directions effectively and communicate any issues, comments, or requests to the appropriate team member. The Catering Service Attendant reports to the Service & Event Manager and operates under the guidance of the Banquet Captain during events.
KEY RESPONSIBILITIES
- Arrive at work punctually, adhering to the designated dress code.
- Function as a reliable and proactive member of the service team, executing all service tasks according to established procedures.
- Maintain exceptional cleanliness and organization in event spaces, ensuring they remain visually appealing.
- Prepare buffet setups and action stations, which includes arranging tables, decorating, and positioning culinary service items and safety equipment.
- Monitor buffet offerings to guarantee food safety, quality, and an outstanding guest experience.
- Ensure proper setup and execution of catered events.
- Familiarize oneself with food and beverage menus; respond to inquiries regarding preparation, portion sizes, and ingredients.
- Review duty/side work lists for assigned tasks and complete them in a timely manner.
- Clear tables efficiently; transport soiled dishes to the bus area, sorting them into designated categories, while maintaining attention to detail.
- Adhere to recycling protocols.
- Serve alcoholic beverages as required.
- Provide courteous and responsive service to all guests.
- Assist with packing and staging as necessary.
- Engage in special projects as assigned.
- Strong organizational skills, particularly during peak service periods.
- Ability to navigate ambiguity and solve problems effectively.
- Maintain composure in high-stress situations.
- Consistent attention to detail.
- Excellent verbal communication skills.
- Capability to mentor and train team members at all levels.
- Possess a valid driver's license and a clean driving record.
- Hold a current Food Handlers Card (Oregon).
- Possess an OLCC License.
- Exhibit a professional appearance at all times.
- Ability to stand for extended periods, up to 10 hours.
- Capability to lift up to 50 lbs.
- Willingness to work in various weather conditions, including outdoor events during summer months.
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