Automotive Customer Experience Specialist

2 days ago


Norwalk, California, United States BMW of Ridgefield Full time
Job Description
In this exciting role as a Sales Support Specialist, you will have the opportunity to work in a fast-paced and dynamic environment with a focus on providing exceptional customer service. As a member of the Genesis of Ridgefield team, you will be responsible for assisting clients and customers, scheduling test drives, maintaining accurate records, and providing administrative support to the sales team.

Key Accountabilities:
• Deliver exceptional customer service to ensure a positive dealership experience.
• Assist the sales team in achieving sales goals and objectives.
• Maintain accurate records of sales leads and follow-ups.
• Stay up-to-date with product knowledge to answer customer inquiries.
• Assist with CRM data entry and other administrative tasks as needed.

We offer a $24-$30 per hour competitive hourly wage, opportunities for career advancement, and a supportive and collaborative team environment.

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