Mailroom Clerk

We are seeking a highly organized and detail-oriented Mailroom Clerk to join our team at Compass Group, North America. As a Mailroom Clerk, you will be responsible for accurately and promptly processing all mail and distribution services items with the highest level of customer service.

• Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and all classes of United States Postal Services (USPS) mail.
• Verify and keep records on incoming and outgoing shipments and prepare items for shipment.
• Track courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Properly package, mark, label, and process all non-hazardous and hazardous materials using courier-specific software (FedEx, UPS, DHL, etc.).
• Research and route unidentified and generic mail.
• Coordinate, stage, and transport bulk mail items.
• Receive, log, deliver, and track messenger items.
• Follow all processes established in the client standard operating procedures (SOPs).
• Monitor packages for hazardous and suspicious materials.
• Follow established customer inquiry processes and respond to customer needs and requests.
• Maintain accurate records of customer inquiries and fulfillment of requests.

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of domestic and international shipping of dangerous and non-dangerous goods, including country-specific guidelines.
• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.).

As an Associate at Compass Group, North America, you will have access to a range of benefits, including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits, and more.

Full-time and part-time positions offer a range of benefits, including medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Compass Group, North America is an equal opportunity employer and is committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.