Customer Service Representative

3 days ago


Ashland, Ohio, United States Centerra Co-op Full time
Job Description:

We are seeking a highly motivated and detail-oriented Customer Service Representative - Propane Sales to join our team at Centerra Co-op. In this role, you will be responsible for ensuring exceptional customer service and supporting the sales team with propane orders.

About Our Company:

Centerra Co-op is a leading provider of energy solutions, dedicated to delivering top-notch service to our customers. Our team is passionate about building strong relationships with our customers and working together to achieve their goals.

Key Responsibilities:

  1. Provide exceptional customer service through phone, email, or in-person interactions
  2. Assist the sales team with propane orders, including taking payments and processing transactions
  3. Manage a high-volume call center environment, handling multiple calls simultaneously
  4. Develop and maintain product knowledge to answer customer inquiries
  5. Work closely with internal teams to resolve customer issues and improve overall customer experience

$50,000 - $65,000 per year salary estimate



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