Customer Service Representative

5 days ago


Ashland, Ohio, United States Sutton Bank Full time
Job Overview

This role is ideal for individuals who thrive in a fast-paced environment and have excellent communication skills.

Sutton Bank, a dynamic financial institution, is seeking a skilled Customer Service Representative to join our team at the Ashland Market location.

We offer a competitive salary of $43,000 per year, with opportunities for growth and professional development.

Key Responsibilities:
  • Greet customers and provide exceptional service, identifying their needs and resolving issues promptly.
  • Process various transactions, including deposits, withdrawals, and payments, ensuring accuracy and security.
  • Maintain confidentiality of customer information and adhere to organizational policies and procedures.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • High school diploma or equivalent required; one year of education beyond high school preferred.
  • One year of related experience and/or training in cash handling and customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment and maintain flexibility in scheduling.
About Sutton Bank:

We are an equal opportunity employer committed to fostering diversity and inclusion in the workplace.

We strive to create a positive and supportive work environment that promotes employee growth and well-being.



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