Retail Sales Consultant

6 days ago


Buffalo, New York, United States Bob's Discount Furniture Full time

Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Sales Representative to join our team at Bob's Discount Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through a consultative approach.

Key Responsibilities

  • Customer Engagement: Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, including features, benefits, and pricing.
  • Sales and Revenue Growth: Generate sales through a low-pressure consultative approach, building rapport with clients and earning their business through exceptional product knowledge and strong interpersonal skills.
  • Customer Relationship Management: Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale.

Requirements

  • Education and Experience: High school diploma or equivalent required; previous sales experience in a retail commission-based sales environment a plus.
  • Skills and Abilities: Energetic and self-motivated sales professional with exceptional interpersonal, listening, and communication skills; ability to network and build relationships with customers; competitive and goal-oriented nature with the ability to work well in a team environment.
  • Work Schedule: Flexibility to work a 5-day retail schedule that includes nights, weekends, and most holidays.

Benefits

  • Competitive Compensation: $15.00 advance against commission.
  • Benefits Package: Comprehensive benefits package including health, dental, and vision coverage, life insurance, 401(k) profit-sharing plan, paid time off, and employee assistance program.

Equal Employment Opportunity

Bob's Discount Furniture is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.



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