ServiceNow Systems Integration Specialist

6 days ago

Odenton, Maryland, United States Leidos Full time
Job Title: ServiceNow Systems Integration Specialist

Leidos is seeking a highly skilled ServiceNow Systems Integration Specialist to join our team. As a key member of our Digital Modernization Sector, you will be responsible for working within a fast-paced, Agile team to verify and validate changes made to the ServiceNow system.

Key Responsibilities:
  • Work with the team to ensure delivery of quality software using Agile Scrum development and test practices.
  • Analyze capability requirements and collaborate with technical leads to ensure verifiable implementations.
  • Create automation tests utilizing ServiceNow's Automation Test Framework (ATFs).
  • Support identifying testable acceptance criteria in user stories.
  • Test ServiceNow capabilities developed as part of user stories defined in the sprint plan.
  • Support independent testers with development and execution of test procedures.
  • Participate in sprint reviews to address testing results.
  • Participate and guide the team in sprint planning sessions.
  • Translate and interpret functional requirements into test cases.
  • Perform regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customers.
  • Prepare test reports summarizing test results, including anomalies, system errors, and configuration changes.
  • Support software configuration management process and understand software components and their interface requirements.
  • Develop detailed test plans, test data, and define test acceptance criteria.
  • Support customer demonstrations, data prep, and UAT activities.
  • Use Atlassian Jira tool to document and maintain all testing updates and creation of defects.
  • Assist in maintaining validation portion of requirements traceability for software systems (RVTM).
  • Work with and mentor junior developers to guide and coach them throughout each project.
Requirements:
  • Requires US Citizenship.
  • Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire.
  • Hold an active DoD Secret clearance.
  • Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full-time on-site support.
  • Bachelor's Degree with 8-12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.
  • Test data management and testing automation.
  • Experience with DevOps, continuous integration tools, and source control tools.
  • Experience with agile development and testing methodologies.
  • The ability to work on a multidisciplinary team.
  • Willing to assist and train junior testers.
Preferred Qualifications:
  • Possesses 3-5 years' experience with ServiceNow administration, configuration management, and maintenance of the ServiceNow platform.
  • Prior knowledge and experience with ServiceNow's ATFs.
  • ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Custom applications, Orchestration, Workflows, Service Catalog.
  • Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions.
  • Understanding of ITIL foundation or ITIL certified.
  • AWS cloud certifications.
  • Knowledge of Agile development methodologies.
  • Knowledge of Jira and Confluence.

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