Customer Experience Coordinator II
4 days ago
We are a global leader in the packaging industry, dedicated to making a positive impact on the lives of millions every day. Our mission is to provide sustainable packaging solutions that meet the needs of our customers and the environment.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator II to join our team. In this role, you will be responsible for providing exceptional customer service, supporting the customer experience team, and collaborating with internal stakeholders to drive business growth.
Key Responsibilities- Provide professional and courteous customer service to internal and external customers
- Support the customer experience team in developing and implementing customer-facing initiatives
- Collaborate with internal stakeholders to drive business growth and improve customer satisfaction
- Manage and maintain customer samples and giveaways
- Assist with troubleshooting technical issues and operating technology for media displays
- Develop and train core tour scripts
- Analysis of data related to customer visits
- Provide administrative support to the Amcor Global Development team and assist in supporting the Amcor R&D Leadership team
- Bachelor's degree preferred
- 3+ years of experience in a customer-facing or supporting role
- Proven interpersonal, analytical, organizational, customer service, and communication skills
- Ability to work independently and as part of a team
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.
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Customer Experience Coordinator II
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