Housekeeping Associate

6 days ago


Myrtle Beach, South Carolina, United States Capital Vacations Full time
Housekeeper Job Description

About the Role:

We are seeking a reliable and detail-oriented Housekeeper to join our team at Capital Vacations. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities.

Key Responsibilities:

  • Enter and prepare rooms for cleaning.
  • Perform tasks including dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following standard operations procedures.
  • Replenish guestroom and bath supplies.
  • Perform rotation cleaning duties, such as steam-cleaning carpets, spring cleaning, and super cleaning, as required.
  • Perform minor maintenance duties, such as changing light bulbs and filters.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
  • Be familiar with resort services and features, as well as local attractions and activities, to assist guests' inquiries.
  • Respond to and resolve guest calls, guest requests, and guest complaints.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Update the status of rooms cleaned on the assignment sheet.
  • Return and restock the cart at the end of the shift.
  • Work to achieve and exceed guest satisfaction scores.
  • Assist team members, being ready and available to lend a helping hand.

Requirements:

  • High School Diploma/GED.
  • Previous hotel-related experience.
  • Strong attention to detail and a high standard of cleanliness.
  • Ability to work in a fast-paced environment with accuracy.

About Capital Vacations:

At Capital Vacations, we are united by a common purpose of 'Travel. Gather. Smile. Repeat.' We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose.



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