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Client Support Specialist

2 months ago

Channahon, Illinois, United States Umdaschgroup Ventures Full time

Customer Service Representative

Company Overview

Umdaschgroup Ventures is seeking a dynamic and innovative individual to join our team as a Customer Service Representative. We are a rapidly expanding organization specializing in the trade of concrete forms, both new and pre-owned.

Role Overview

As a Customer Service Representative, your primary focus will be on our clients. We prioritize customer satisfaction and tailor our services to meet their specific needs. Our commitment is to provide a seamless, efficient, and transparent experience.

Team Culture

We take pride in our positive work environment. Our team members are passionate about their roles and enjoy collaborating with one another.

Ideal Candidate

You will thrive in this role if:

  • You are motivated to engage and assist our customers, becoming their trusted point of contact.
  • You are enthusiastic about managing the entire process from order receipt to product delivery.
  • You are eager to contribute to the growth of our customer and dealer network.
  • You appreciate the autonomy to work independently.
  • You want to be part of a dedicated and driven team.

Qualifications

The successful candidate will possess:

  • A high school diploma.
  • A keen interest in Sales.
  • A strong affinity for emerging technologies.
  • Proficiency in MS Office applications (Word and Excel).
  • Fluency in English.
  • Ambitious self-starter qualities with excellent organizational skills.
  • Strong networking abilities.
  • Willingness to travel for customer visits (approximately 20%).

What We Offer

Umdaschgroup Ventures provides:

  • Exceptional career advancement opportunities.
  • Comprehensive training and development programs.
  • Competitive salary and benefits package.
  • Flexible remote work options.
  • A robust benefits plan including medical, dental, vision, and life insurance.
  • Generous paid time off policies.
  • The chance to significantly influence the future of our company.

All applications will be handled confidentially in accordance with EEO guidelines.