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Host or Hostess

2 months ago


Grand Rapids Michigan, United States Anna's House Full time
Host/Hostess Opportunity at Anna's House

We are seeking a friendly and welcoming individual to join our team as a Host/Hostess at Anna's House. As the first point of contact for our guests, you will play a crucial role in ensuring a positive dining experience from the moment they arrive until their departure.

Key Responsibilities:
  • Welcome guests as they enter the restaurant and provide a warm and inviting atmosphere.
  • Provide accurate wait times and monitor waiting lists to ensure a smooth dining experience.
  • Escort guests to the appropriate table or booth and provide menus and silverware as needed.
  • Clear dirty dishes and other tableware and bring to the kitchen for cleaning.
  • Stock cabinets and serving areas with adequate supplies and maintain a clean lobby area.
  • Cater to guests who require extra attention and answer incoming calls and address guest's queries.
  • Assist server staff as needed and perform duties of expo/food runner, busser, and takeout/deli server as directed by leadership.
Requirements:
  • High school diploma is a plus but not required.
  • Previous work experience as a Host/Hostess or Waiter/Waitress preferred.
  • Excellent interpersonal and customer service skills, with the ability to actively and comfortably engage in conversation with guests.
  • Strong organizational skills with the ability to monitor the entire dining area and take initiative to problem solve.
  • Excellent attention to detail and familiarity with health and safety regulations.
Work Environment:
  • Ability to regularly stand and walk for long periods of time.
  • Ability to lift, carry, and place up to 30 pounds.
  • Must have weekend availability.
Benefits:
  • $14 - $16 per hour with included tip share.
  • Flexible schedule.
  • Excellent working hours.
  • No night shifts.
  • Full-time positions eligible for health, dental, vision, life insurance, and College Tuition Discounts.
  • Future growth opportunities.