Clinical Laboratory Support Associate
3 weeks ago
**Job Description:**
The University of Chicago Medicine is seeking a highly motivated and detail-oriented Client Service Specialist to join our team in the Anatomic Pathology department. This role will provide high-quality service to laboratory clients, physicians, and staff in a fast-paced environment.
The successful candidate will have excellent communication skills, both written and verbal, with the ability to handle multiple client contacts per day. A strong knowledge of laboratory information systems, automated and conventional laboratory equipment, and specimen preparation procedures is required.
Key Responsibilities:
- Client contact via phone, email, live chat, or fax
- Specimen receipt, assessment, quality assurance, and pre-analytical processing services
- Verification of missing information, activating a specimen rejection process as per written policies and procedures
- Receiving specimens and requisitions for test ordering, entering orders into laboratory computer system
- Generating appropriate specimen collection labels, directing samples to appropriate laboratory sections
Requirements:
- Associates degree in clinical laboratory science, life sciences, or related field from an accredited college or university
- Knowledge and ability to appropriately handle and prepare a variety of laboratory specimen types
- Knowledge and ability to use laboratory/hospitals information systems
- Must support the mission, vision, values, and strategic initiatives of the organization and demonstrate a commitment to quality service to patients, physicians, the public, and co-workers
Salary Range: $60,000 - $70,000 per year, depending on experience.
Work Location: Hyde Park, IL 60637
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