Technical Solutions Consultant

1 week ago


San Francisco, California, United States Lumafield Full time

About Lumafield

Lumafield is a revolutionary technology company that has developed the world's first accessible X-Ray CT scanner for engineers. Our cutting-edge scanner and cloud-based software provide unparalleled visibility into products, empowering engineers to make informed decisions.

Our mission is to transform complex product creation, manufacturing, and use across industries by offering AI-driven tools and unprecedented insight. With a team of world-class researchers and industrial designers, we're committed to delivering exceptional value to our customers.

We have offices in Cambridge, MA, and San Francisco, CA, and are backed by top venture capital funds. Our inclusive culture welcomes professionals from diverse backgrounds, perspectives, and skills.

Solutions Engineer Role

We're seeking an experienced Solutions Engineer to join our Solutions Organization. You'll work closely with customers to understand their technical needs, providing timely support and custom solutions to drive business growth.

  • You will be the primary technical point of contact for your customer accounts.
  • Work with prospective customers to identify problems and execute evaluations to meet their requirements.
  • Collaborate with Sales & Marketing to provide technical input and with Product & Engineering to craft innovative tools.

Key Requirements

  • Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field.
  • 3+ years of experience in Application/Sales Engineering, Customer Success Engineer, or similar roles.
  • Strong understanding of engineering principles and processes.
  • Ability to debug hardware and software issues and navigate customers to short-term solutions.

Bonus Points

  • Experience with Computed Tomography (CT) or CAD software.

Compensation

The estimated salary range for this position is $130,000 - $160,000 per year, including base salary and variable commissions. We offer competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, and more.



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