Member Experience Representative

1 week ago


Burlington, Kentucky, United States YMCA of Greater Cincinnati Full time
Member Experience Staff

We are seeking a highly motivated and enthusiastic individual to join our team as a Member Experience Staff at the RC Durr YMCA. This role is a unique blend of member service, fitness, and building supervisor duties, perfect for someone who is passionate about healthy living and making a positive impact in their community.

Key Responsibilities:

  • Provide exceptional customer service to members and guests, ensuring a welcoming and inclusive environment.
  • Assist with membership sales, program registration, and cash receipting operations, maintaining accurate records and data in the Daxko system.
  • Conduct building tours, interpreting membership policies and procedures, and explaining programs to prospective members.

Requirements:

  • High school diploma or equivalent required; CPR, First Aid, AED, and Oxygen certifications required within 60 days of hire.
  • Must be at least 18 years of age and possess a positive attitude, excellent customer service skills, and good organizational abilities.

What We Offer:

  • Starting pay of $13/hour.
  • Benefits may include an individual YMCA membership, program discounts, and optional retirement savings plan.

At the YMCA of Greater Cincinnati, we are committed to creating a positive and inclusive environment for our members and staff. If you are a team player who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.



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