Director of Surgical Operations

5 days ago


Riverside, California, United States ReqOverflow Full time
Job Summary

ReqOverflow is seeking a highly skilled and experienced Director of Surgical Services to lead our perioperative team. As a key member of our leadership team, you will be responsible for ensuring safe patient care while effectively managing operations.

Key Responsibilities
  • Identify and implement solutions to real/potential problems affecting the service
  • Participate in service, departmental, and hospital-wide committees to provide ongoing communication
  • Advance the customer experience in Surgical Services
  • Coach subordinates through feedback, constructive critique, and individual development plans
  • Adhere to all Human Resource policies
  • Effectively communicate departmental, organizational, and industry information to staff
  • Facilitate evidence-based employee engagement practices
  • Build strong relationships and networks to deliver organizational and departmental goals
  • Participate in employee and patient rounding to identify and mentor potential future leaders
  • Enforce standards of care for surgical services and develop processes to measure compliance
  • Develop, implement, and evaluate an ongoing surgical services program to ensure quality patient care
  • Monitor compliance with regulatory, accrediting, and hospital policies, as well as patient, personnel, and environmental safety
  • Oversee a PI program to consistently monitor and evaluate critical aspects of care
  • Ensure delivery of quality services in accordance with applicable policies, procedures, and professional standards
  • Follow the Hospital Exposure Control Plans/Blood-borne and Airborne Pathogens
  • Enforce safe procedural site and patient verification policy
  • Monitor and respond to quality event reporting
  • Support new program strategies and/or program enhancements to expand patient services
  • Develop, prioritize, and defend capital equipment requests
  • Manage the fiscal resources of the department to ensure proper utilization
  • Advance the growth agenda for Surgical Services
  • Strive to become the OR of Choice for physicians, patients, staff, and payers in the community
  • Demonstrate a poised and confident demeanor to reassure others and command respect
  • Develop and build strategic internal and external networks
  • Promote consistent positive patient interactions to advance the agenda of unparalleled patient service
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
  • Perform other duties as assigned
Requirements
  • Bachelor's degree in nursing required
  • Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred
  • 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
  • Currently licensed as a registered professional nurse in the state in which they practice, in accordance with law and regulation required
  • Certified Nursing Operating Room (CNOR) preferred
  • Certified Surgical Services Manager (CSSM) preferred
Additional Information
  • 14 ORs in main and across the street have 3 ORs
  • Level 1 trauma, open heart, no transplant
  • Physician engagement better but needs someone to own relationships
  • Volume/growth - volume is growing, on inpatient side up 3% and outpatient side up 17% growth
  • 3 managers total
  • FTEs 100 FTEs
  • MUST HAVE previous director experience


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