Housekeeping Ambassador

6 days ago


Honolulu, Hawaii, United States 'Alohilani Resort Waikiki Beach Full time
Job Overview
As a Housekeeping Ambassador at the Alohilani Resort Waikiki Beach, you play a vital role in ensuring our guests have an exceptional stay. We are seeking a skilled and detail-oriented individual to join our team as a Room Attendant.

About the Role
The ideal candidate will be responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. This includes thoroughly cleaning guestrooms, removing trash and dirty linen, restocking housekeeping cleaning carts, and reporting maintenance repairs.

Responsibilities
Key responsibilities include:
  • Thoroughly cleaning guestrooms according to established standards
  • Completing all pre-cleaning duties, including setting up guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Removing all trash and dirty linen from guestrooms and hallways
  • Maintaining cleanliness of all hallways, public areas, and closets
  • Restocking housekeeping cleaning cart for next day’s use
  • Replenishing chemical bottles
  • Reporting any missing items from rooms to the Housekeeping Supervisor/Manager
  • Notifying the Housekeeping Supervisor/Manager of any maintenance repairs immediately
  • Handling items for the “Lost and Found” according to standards
  • Ensuring overall guest satisfaction


Requirements
To be successful in this role, you must possess:
  • A high school diploma or equivalent and/or experience in a hotel or related field (preferred)
  • The ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • The capacity to stand during entire shifts
  • Effective communication skills, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner


Compensation
This position offers a competitive hourly rate of $24.14.

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