Premium Operations Manager

2 days ago

Des Moines, Iowa, United States AEG Full time
Premium Manager Job Description

At AEG, we are seeking a highly skilled and experienced Premium Manager to join our team. The successful candidate will be responsible for the effective management of venue premium operations, including inventory controls, product ordering, training new employees, and ensuring a high level of event oversight and technical proficiency.

Key Responsibilities:
  • Manage and develop a staff of part-time and full-time premium employees, including initiating employee discipline as required.
  • Complete documentation of employee performance and attendance issues in accordance with company policy and practice.
  • Ensure proper set-up of all premium locations prior to doors, including confirming suite orders, verifying opening inventory, and assigning duties to premium workers.
  • Provide a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events.
  • Manage and run all premium operations before, during, and after the event, including staff scheduling, employee check-in, equipment inspection, POS monitoring, and troubleshooting.
Requirements:
  • Associate's Degree (A.A.) or greater in Culinary Management, Business Management, or related field, along with two or more years' experience in Food and Beverage Management, or related experience.
  • 3-5 years' experience in Food and Beverage Management.
  • Solid working knowledge of computer applications, including Microsoft Office, POS systems, and timekeeping systems.
  • Experience training new employees and ordering product for a high-volume venue or facility.
  • Ability to communicate with employees, co-workers, management staff, and guests in a clear, professional, and courteous manner.
Preferred Qualifications:
  • Nationally recognized food service sanitation training course certification.
  • Nationally recognized alcohol service training course certification.

We offer a competitive salary range of $65,000 to $75,000, as well as a comprehensive benefits package, including health, dental, and vision insurance, 401(k) savings plan, 401(k) matching, and paid time off.

This position will remain open until Dec 31, 2024. We are an equal opportunity employer and welcome applications from diverse candidates.

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