Operations Manager

9 hours ago

Des Moines, Iowa, United States TIG The Integration Group - Des Moines Full time
Job Title: Operations Manager

We are seeking a highly skilled and motivated Operations Manager to join our team at TIG The Integration Group - Des Moines. As a key member of our leadership team, you will be responsible for overseeing and coordinating the day-to-day operations of our company.

Key Responsibilities:
  • Manage and direct the warehouse, operations, and supply management teams to ensure efficient and cost-effective operations.
  • Develop and implement strategies to improve productivity, quality, and customer satisfaction.
  • Monitor and analyze operational metrics to drive performance improvements.
  • Work closely with the management team and customer support to maintain customer satisfaction and respond to changes in business requirements.
  • Develop and maintain Standard Operating Procedures (SOPs) for each assigned department and warehouse location.
  • Interview, hire, onboard, train, and mentor staff.
  • Manage facilities layout and updates, equipment requirements, and capacity planning for future business and company goals.
  • Evaluate and improve facility usage, inventory management, and supply chain functions and practices.
  • Inspect facilities and work sites to ensure they are safe, fully functioning, and high yielding.
  • Mediate disputes to promote amicable and cooperative relationships among staff.
  • Lead team-building exercises to promote training and overall employee well-being.
  • Provide strong and timely communication with all customers and suppliers as required.
  • Provide regular performance and planning updates to the executive leadership team.
Requirements:
  • Bachelor's degree or at least 10 years of experience in Operations, Warehouse, Supply Management, or Logistics.
  • 5+ years' experience in Operations, Warehouse, Supply Management, 3PL or warehouse distribution environment.
  • 5+ years' experience managing/supervising multi-team building, quality control, budgeting, training, and performance-based environments.
  • Ability to work in a fast-paced, high-speed environment, follow standardized work, and adhere to safe work practices in a continuous improvement environment.
  • Experience and competence with computers including Microsoft 365, Teams, and Outlook.
  • The Operations Manager is required to be on call and live within 20 minutes of the locations for location security during non-business hours.
Competencies/Skills:
  • Assertive and clear written and oral communication.
  • Willingness to grow and adapt as the needs of the business grow.
  • Detail-oriented, organized, and able to problem solve.
  • Ability to work independently and team-orientated, able to work with diverse individuals within and outside the TIG Organization.
  • Self-motivated, self-directed, and hardworking.
  • Experience with Sage 100 and X3 a plus.
  • Experience and competence with MS Office Products including Teams, Outlook, Excel, PowerPoint, and Word.
  • Problem-solving and detail-orientated, able to think critically about complex problems and make practical decisions.
  • Strong knowledge of health, safety, and environmental regulations.
  • Strong knowledge of and commitment to Continuous Improvement.
Physical Demands:
  • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform basic functions.
  • While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

EOE

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