Customer Service Ambassador

7 days ago


Marysville, Washington, United States Brian Pepelnjak - State Farm Agent Full time
Role Overview

We are seeking a dedicated Customer Service Representative to join our State Farm Agent Team at Brian Pepelnjak - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional client experiences that drive the growth and success of our insurance agency.

Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have opportunities to enhance your career while resolving customer inquiries, collaborating with other team members, and anticipating the needs of our community.

We look forward to connecting with a customer-focused and empathetic team player who is eager to contribute to our agency's success.

Job Responsibilities
  • Establish strong relationships with customers and follow up as needed to ensure their satisfaction.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate clients about insurance options and promote the development of our business through effective communication.
Key Qualifications
  • Dedication to providing exceptional customer service.
  • Ability to effectively communicate with customers, answer questions, and anticipate their needs.
  • Excellent communication skills to assist customers and collaborate with other team members.
  • Proactive problem-solving approach.
Compensation and Benefits

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