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Customer Service Representative

2 months ago


High Point, North Carolina, United States Sherwin-Williams Full time
About the Role

This position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Key Responsibilities
  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Work closely with customers to determine their needs and recommend products
  • Answer customer questions and resolve any concerns in a timely and professional manner
  • Stay up-to-date with product features and maintain the high quality and visual standards of the products and store
  • Meet sales goals and contribute to the success of the store
What We Offer

At Sherwin-Williams, we believe in careers that grow with you. We provide opportunities for professional growth and development, as well as a comprehensive benefits package, including:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match
  • Opportunities for professional growth and development
How to Apply

To be considered for this role, please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.