Customer Service Liaison

5 days ago


Los Angeles, California, United States Onni Group Full time
Job Description
You are an energetic and outgoing individual who is eager to join our team as a Customer Service Liaison. In this role, you will be responsible for providing exceptional customer service to our residents, answering phone calls and emails, recruiting partners for our Onni Rewards program, and ensuring a smooth day-to-day operation. Your duties will include greeting guests, checking-in and checking-out residents, delivering mail, messages, and packages, and coordinating services with various teams.

**Responsibilities:**
• Greet guests upon arrival and provide excellent customer service
• Answer phone calls and emails from residents and guests
• Recruit partners for Onni Rewards program
• Coordinate services with Resident Services, Leasing, Maintenance, and Management Staff

**What We Offer:**
A competitive salary range of $50,000 - $70,000 per year, 3 weeks PTO, annual education allowance of up to $1,000, referral program, residential housing discount after 1 year of continuous employment, friends and family rates for our Hotel Properties throughout the company.

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