Group Services Liaison
4 days ago
We are seeking a skilled Group Services Liaison to join our team at Winter Park Resort in Colorado. This role will serve as the primary point of contact for contracted groups, ensuring seamless coordination and communication across various resort departments.
About UsWinter Park Resort is a premier ski resort located just 67 miles from Denver, offering endless adventures and a unique work environment. Our team is dedicated to providing exceptional experiences for our guests, and we're looking for talented individuals who share our passion.
Job SummaryThis position will be responsible for coordinating lodging, rooming lists, food and beverage, meeting space, lift tickets, activities, and other group-related services. The successful candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Coordinate group logistics, including rooming lists, meal arrangements, and activity bookings
- Communicate effectively with group leaders, sales managers, and resort departments to ensure seamless execution of group events
- Maintain accurate records and reports on group bookings and activities
- Provide exceptional customer service, responding promptly to group inquiries and resolving any issues that may arise
- Collaborate with the sales team to upsell groups into additional products and services
To be considered for this role, you must have:
- A Bachelor's Degree in Hospitality or a related field (preferred)
- 1-2 years of experience in the hospitality industry (preferably in group sales or coordination)
- Excellent communication, organizational, and time management skills
- Proficiency in Microsoft Office and basic computer functionality
- A valid Colorado Driver's License
We offer a competitive salary range of $22-$25 per hour, depending on experience. Additionally, our comprehensive benefits package includes medical, dental, vision, life insurance, paid parental leave, and a 401(k) plan with a 100% company match up to 4%. You'll also enjoy free season passes to Winter Park Resort and Alterra Resorts, discounted equipment rentals, pro-deals, and more.
Why Join Our Team?At Winter Park Resort, we're passionate about delivering unforgettable experiences for our guests. As a Group Services Liaison, you'll have the opportunity to work with diverse groups and make a real impact on their stay. Our dynamic team is committed to excellence, innovation, and collaboration – and we're looking for like-minded individuals to join us on this journey.
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