Branch Manager I

2 weeks ago


Charlotte, North Carolina, United States First Bank Full time
Job Description

Job Summary:

The Branch Manager I is a key role within First Bank, responsible for ensuring the smooth operation of our retail branches. This position requires strong leadership and supervisory skills, as well as the ability to promote business growth and maintain excellent customer relations.

Key Responsibilities:

  • Provide supervision and support to branch staff, ensuring effective delegation of tasks and responsibilities.
  • Oversee branch operations, including cash handling, customer service, and sales management.
  • Develop and implement strategies to promote business growth and increase customer satisfaction.
  • Ensure compliance with Bank policies, procedures, and regulatory requirements.
  • Perform personnel actions, including performance appraisals, disciplinary actions, and interviewing candidates for employment.
  • Assist in the development and growth of branch staff through training and coaching.

Requirements:

  • Bachelor's degree in business, finance, or related field, or equivalent work experience.
  • Intermediate knowledge of Bank operations, products, and services, as well as related state and federal laws and regulations.
  • Excellent organizational and time management skills, with the ability to work with minimal supervision.
  • Intermediate skills in computer terminal and personal computer operation, including mainframe computer systems and word processing software.
  • Exceptional verbal, written, and interpersonal communication skills.

Work Environment:

The Branch Manager I will work in a professional office environment with standard office equipment. The position requires the ability to stand, walk, sit, and use hands and fingers, as well as the ability to work the hours and days required to complete the essential functions of the position.

Reasonable Accommodations:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.


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