Apparel Sales Associate

3 days ago

Portland, Oregon, United States Kroger Full time
Job Title: Apparel Sales Associate

At Kroger, we're committed to providing an exceptional customer experience through exceptional service. As an Apparel Sales Associate, you'll play a key role in creating a safe and clean environment that encourages our customers to return.

Key Responsibilities:
  • Promote trust and respect among associates and customers.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the store.
  • Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
  • Responsible for being visible, friendly, and actively greeting, engaging, and assisting customers.
  • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • Observe scheduled shift operating hours.
  • Receive accurate payment for merchandise; makes change; processes checks, credit, and debit charges according to proper departmental procedures for paperwork and the performance of duties.
  • Understand the Point of Sale system, and handle various tenders, rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
  • Record the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad.
  • Understand and adhere to the company's cash handling procedures and work honestly and effectively to control loss.
  • Understand and adhere to guidelines on restricted sale items, such as Alcohol, Tobacco, Fireworks, and Videos.
  • Follow procedures to limit shrink such as, but not limited to: checking for bottom of basket, scanning all items to ensure proper balance on hand, avoid manual hand rings, and close the loop procedures.
  • Able to complete transactions in the time allotted to ensure productivity benchmarks are met.
  • Report pricing discrepancies as directed by company policy.
  • Stay current with present, future, seasonal, and special ads.
  • Offer and/or mention to customers all company directives such as Kroger Personal Finance, fundraising requests, customer service surveys, fuel points.
  • Keep checkout area clean by wiping down all surfaces.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft, or fraud.
  • Adhere to all local, state, and federal laws, and company guidelines.
  • Ensure that all current merchandising, customer service, cash control, labor control, expense, and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules are being followed.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications:
  • Successfully completed checker training.
  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math: counting, addition, and subtraction.
  • Must be able to meet the minimum physical demands of the position.
  • Must be 18 or older.
About Us:

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family.

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