Patient Access Coordinator
2 weeks ago
We are seeking a highly organized and customer-focused Patient Access Representative to join our team at Osceola Medical Center. As a Patient Access Representative, you will play a vital role in ensuring the smooth and efficient flow of patients through our clinic, specialty, and outpatient departments.
Key Responsibilities:
- Answer incoming calls and respond to patient inquiries in a timely and professional manner.
- Perform all duties associated with scheduling and registration of patients, including gathering pertinent data and ensuring accurate and complete records.
- Provide exceptional customer service, demonstrating a cheerful and approachable presence while completing daily tasks efficiently and accurately.
- Adhere to strict confidentiality and HIPAA regulations at all times.
- Ensure efficient patient flow by greeting patients promptly and politely, and completing registration tasks in a timely manner.
Qualifications:
- High School Diploma/GED/HSED
- Strong customer service skills
- Ability to multi-task and work in a fast-paced environment
- Positive attitude and excellent communication skills
Preferred Qualifications:
- Minimum of 1 year of experience in patient access or a related field
Work Schedule:
Monday 8:00 am - 4:30 pm, Tuesday 9:30 am - 5:00 pm, Wednesday OFF, Thursday 8:00 am - 5:00 pm, & Friday 8:00 am - 5:00 pm
One weekend every quarter and one holiday every 2 years
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Patient Access Coordinator
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Patient Access Coordinator
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