Client Service Representative

2 weeks ago


East Rutherford, United States Canon Solutions America, Inc. Full time
About the Role

We are seeking a highly skilled and customer-focused Client Service Representative to join our team at Canon Solutions America, Inc.

As a Client Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Providing information and assistance to clients regarding our products and services.
  • Collaborating with internal teams to ensure seamless delivery of services.
  • Maintaining accurate records and reports to track customer interactions and service delivery.

You will work closely with our clients to understand their needs and provide tailored solutions to meet their expectations. Your strong communication and interpersonal skills will enable you to build strong relationships with clients and internal stakeholders.

Requirements:

  • High school diploma or equivalent required.
  • Less than one year of related experience preferred.
  • Basic computer skills and technical knowledge.
  • Ability to multitask and prioritize tasks to meet deadlines.
  • Excellent customer service and communication skills.
  • Ability to work with minimal supervision.
  • Valid driver's license and acceptable driving record (may be required for certain locations).

What We Offer:

Canon Solutions America, Inc. offers a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and educational assistance. We are an equal opportunity employer and welcome applications from diverse candidates.

How to Apply:

Interested candidates should submit their application through our website. We look forward to hearing from you



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