Healthcare Access Coordinator

4 weeks ago


St Louis, Missouri, United States Mercy Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities
  • Greets and directs patients and visitors, ensuring a positive and welcoming experience.
  • Performs a variety of clerical duties, including retrieving insurance and patient information, and entering new and established patient information into our computer system.
  • Answers incoming calls, sets appointments, and dispatches messages and/or calls for all employees.
  • Monitors and revises physician schedules as needed.
Requirements
  • One year of experience in a clinic setting or two years in a public contact position.
  • Medical office training is beneficial, and education necessary to communicate effectively in written and verbal form.
  • CPR certification is beneficial.
  • Ability to read, understand, and follow written and oral instructions, as well as sort and file materials correctly by alphabetical, numerical, or color-coded systems.
What We Offer

At Mercy, we offer a comprehensive benefits package, including day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds.

We are committed to providing a supportive and collaborative work environment that allows our employees to grow and thrive in their careers. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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