Returns Manager EU, AMXL
1 week ago
We are seeking a highly skilled Process Improvement Specialist to join our Worldwide AMXL Program team in the EU. As a key member of our team, you will be responsible for leading large and medium-scale projects and programs within the EU AMXL Returns network.
Your primary focus will be on ensuring operational excellence and compliance with processes, while also driving significant operational and service growth across European Operations.
About the TeamThis position is part of a global program aimed at enhancing Amazon's delivery of large items and those requiring special handling and additional services for an exceptional customer experience.
We are committed to expanding this business in the EU while maintaining excellent customer experience and cost position.
Key Responsibilities- Lead large and medium-scale projects and programs within the EU AMXL Returns network
- Ensure operational excellence and compliance with processes
- Drive significant operational and service growth across European Operations
- Collaborate with cross-functional and cross-departmental teams to understand the business and identify customer needs
We are looking for a resourceful and confident team player who can think outside the box in an ambiguous problem space. The ideal candidate will be willing to roll up their sleeves and contribute to the continued development of a program with a significant impact across the AMXL network.
We are open to hiring candidates to work from one of the following locations: Luxembourg, LUX
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