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Team Leader
2 months ago
Position: Team Leader
Location: Moto Services
Salary: £24,500 per annum
Hours: 40 hours per week
As a Team Leader, you will serve as a vital support to the store manager, taking charge of the unit as if it were your own. Your primary role is to be an enthusiastic leader and brand ambassador, delivering our much-loved baked goods and outstanding service as we enhance the experience at our motorway services.
What we offer our Team Leaders:
- Annual bonus potential of up to £3,445*
- Colleague discount of up to 60% for you, family, and friends across various brands
- Enhanced benefits package including pension, sick pay, maternity, paternity, and life assurance
- Excellent development opportunities, including funded qualifications to advance your career in management
Your responsibilities as a Team Leader will include:
- Leading your team to uphold exceptional brand standards and customer service
- Maximizing profitability by driving sales and managing costs effectively
- Overseeing stock counts and placing orders
- Collaborating with the Store Manager to set achievable targets for the team
- Providing coaching and feedback to team members, identifying training needs as necessary
- Addressing customer feedback promptly and appropriately
- Assisting the team in food preparation and service
What you will bring to our team:
- Previous experience in a leadership or supervisory role is highly desirable
- A passion for delivering a memorable customer experience
- Strong communication skills and the ability to make informed decisions
- Capability to work independently and make sound decisions under pressure
As our locations may have limited access via public transport, please ensure you can reach the site before applying.
This role is ideal for those currently in a shift manager, team leader, or duty manager position looking to advance their career, or for team members seeking the next step in their professional journey.
Join us and be part of a team that transforms the customer experience
*Internally, this position is referred to as Team Leader.