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Branch Manager

2 months ago

Oklahoma City, Oklahoma, United States FleetPride Full time
Job Summary

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business. We are seeking a highly skilled and experienced Branch Manager to partner with us in achieving our goals.

Key Responsibilities
  • Supervise and coordinate the activities of all staff at the branch, ensuring a safe and efficient work environment.
  • Maintain compliance with applicable laws and regulations, and attract and retain qualified team members.
  • Meet or exceed annual EBIT, sales budget, and inventory goals, while fulfilling customer expectations for product and service supply.
Essential Tasks
  • Hire and supervise employees who meet critical requirements and qualifications for each position.
  • Review work throughout the process to ensure effective completion.
  • Plan work schedules and assign duties to maintain adequate staffing levels and respond to fluctuating workloads.
  • Communicate with employees regularly to ensure procedures are followed, new procedures are considered, and new approved methods or procedures are known and carried out.
  • Appraise and document employee performance at regular intervals, ensuring a plan for improving employee performance and potential.
  • Recommend pay increases based on performance, and receive approval from Area Manager and Operations Manager before discussing with employees.
  • Enforce company policies and procedures, and abide by same.
  • Counsel employees in work-related activities, personal growth, and career development.
  • Prepare reports for the Area Manager and Operations Manager.
  • Report work-related injuries to our third-party administrator, Zurich.
  • Work the parts counter on a weekly basis to ensure proper procedures are being followed and to maintain familiarity with processes.
  • Ensure all walk-in customers are greeted immediately and an associate offers assistance within 2 minutes.
  • Make certain all orders are filled at a rate of 100% accuracy.
  • Post all inventory receipts daily.
  • Invoice all sales daily.
  • Deposit all cash receipts in accordance with instructions from accounting.
  • Process all vendor invoices in accordance with instructions from accounting.
  • Approve expenses within budget limits.
  • Lead sales meetings as required, but no less frequently than each month, to review territory EBIT and sales revenue, find new opportunities for sales penetration, and share successful practices.
  • Maintain a top 25-customer list, updating and visiting at least 3 customers each month for potential new business opportunities.
  • Develop product pricing strategies for each account on an annual basis.
  • Suggest additions or deletions to inventory and update catalogues on a quarterly basis.
  • Review all inventory reports weekly, taking corrective action on negative quantities, and following up or cancelling open invoices and POs.
  • Review the branch accounts receivable aging each week, coordinating collection efforts with the credit department to ensure timely collection of balances due from customers.
  • Establish preventive maintenance plans for equipment, including daily inspections.
  • Maintain the branch appearance, including daily cleaning of the entire facility, restocking of display areas, and restrooms.
  • Ensure the third ring answers the telephone and all associates answer in a uniform manner.
Requirements
  • High School Diploma (or GED or High School Equivalence Certificate); Associate's Degree in Business Administration preferred.
  • Minimum of 5 years of experience in the heavy-duty truck parts industry, including a minimum of 3 years in a supervisory position.
  • Valid drivers' license with a clean driving record.
Equal Employment Opportunity

FleetPride is an equal opportunity employer and welcomes applications from all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.