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Channel Development Specialist

2 months ago


South Jordan, Utah, United States CallTower Full time

Job Purpose:

The goal of CallTower's Strategic Alliance Manager is to identify and recruit strategic partners to sell and implement Operator Connect/Calling to customers in North America.

The manager must be in close coordination with CallTower's Marketing, Product, and VAR/OEM Teams to collaborate on programs, training, marketing initiatives, and events that will build upon CallTower's brand awareness and generate sales pipeline.

The manager must achieve the assigned revenue quota and is responsible for expanding our Strategic Alliance Program sales productivity via training, mentoring, and onboarding new partners.

Key Responsibilities:

  • Recruit, train, and support strategic partners to sell and implement Operator Connect/Calling.
  • Develop and drive business plans that include both strategic and tactical planning.
  • Collaborate with CallTower marketing and partner marketing to create a demand generation strategy to hit agreed-upon sales targets.
  • Provide accurate sales forecasts and perform margin management.
  • Identify and address underperforming partners and develop strategies to improve their performance.
  • Develop and maintain relationships with strategic partners based on trust, professionalism, and responsive support in line with CallTower's standards of business conduct.
  • Act as a sales point of contact for strategic partners on larger complex deals to promote the value of CallTower solutions.

Requirements:

  • Bachelor's degree or 7+ years of experience managing strategic alliances, MSP partners, and/or channel partners.
  • Strong working knowledge of channel development and enablement.
  • Proven ability to deliver revenue against an agreed plan.
  • Ability to articulate business requirements in technical terms.
  • Outstanding consultative selling abilities and excellent interpersonal skills with executive-level customers and partners.
  • Proven sales record of accomplishment developing a new distribution channel.
  • Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment.
  • Experience with a specific sales methodology, sales funnel management.
  • Strong working knowledge of Microsoft tools, including Excel, Word, and PowerPoint.
  • Experience with a range of CRM tools preferred.