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Automotive Service Representative

4 weeks ago

Coraopolis, Pennsylvania, United States Diehl CDJR of Moon Full time

We are seeking a skilled Automotive Service Advisor to join our team at Diehl CDJR of Moon. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Greet customers in a timely and friendly manner, obtaining accurate information regarding their vehicle and documenting any concerns.
  • Advise customers on maintenance intervals and provide detailed estimates for labor and parts.
  • Handle telephone inquiries, appointments, and follow up with customers on work in progress.
  • Verify manufacturer and extended warranty coverage.

Requirements:

  • 2+ years of customer service experience
  • DMS experience preferred
  • Basic computer skills, including typing and Microsoft Excel
  • Excellent time management and organizational skills

We offer a competitive salary, benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.