Guest Service Server

2 weeks ago


Anderson, South Carolina, United States Paragon Hotel Company Full time
Position Overview:

As a key member of the Paragon Hotel Company team, the Restaurant Server plays a vital role in ensuring a delightful dining experience for our guests. This position is responsible for:

Core Responsibilities:
  • Welcoming and greeting guests with warmth and professionalism.
  • Delivering prompt and courteous service to enhance guest satisfaction.
  • Maintaining cleanliness and a welcoming atmosphere in the dining area.
  • Adhering to the company's mission, values, and culture consistently.

Qualifications:
  • Minimum of 1 year experience in a reputable hotel or restaurant setting preferred.
  • Experience in chain food and retail outlets is advantageous.
  • High School diploma or equivalent is required; Associate's or Bachelor's Degree is preferred.

Essential Attributes:
  • Exemplary professionalism, honesty, and trustworthiness.
  • Strong attendance and punctuality record.

Work Environment:
  • Ability to perform essential life activities such as standing, lifting, bending, and communicating.
  • Must be capable of standing for extended periods and lifting up to 60 pounds.
  • Flexibility to work varied hours, including weekends and holidays.

Knowledge, Skills, and Abilities:
  • Understanding of age verification for alcoholic beverage service.
  • Familiarity with menu items, preparation techniques, and beverage selections.
  • Knowledge of operational standards as required by the brand.
  • Awareness of local shopping, dining, and entertainment options to assist guests.
  • Staying informed about daily hotel operations and events.

Skills:
  • Service-oriented mindset with a friendly and professional demeanor.
  • Proficient in using property management systems for billing and payment processing.
  • Ability to sell and recommend food and beverage items according to standards.
  • Capable of addressing guest concerns with professionalism and care.

Abilities:
  • Detail-oriented with strong multitasking capabilities.
  • Effective communication skills with guests and team members.
  • Ability to work independently while adhering to safety standards.
  • Commitment to complying with all operational standards.


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