Guest Service Server
2 weeks ago
As a key member of the Paragon Hotel Company team, the Restaurant Server plays a vital role in ensuring a delightful dining experience for our guests. This position is responsible for:
Core Responsibilities:
- Welcoming and greeting guests with warmth and professionalism.
- Delivering prompt and courteous service to enhance guest satisfaction.
- Maintaining cleanliness and a welcoming atmosphere in the dining area.
- Adhering to the company's mission, values, and culture consistently.
Qualifications:
- Minimum of 1 year experience in a reputable hotel or restaurant setting preferred.
- Experience in chain food and retail outlets is advantageous.
- High School diploma or equivalent is required; Associate's or Bachelor's Degree is preferred.
Essential Attributes:
- Exemplary professionalism, honesty, and trustworthiness.
- Strong attendance and punctuality record.
Work Environment:
- Ability to perform essential life activities such as standing, lifting, bending, and communicating.
- Must be capable of standing for extended periods and lifting up to 60 pounds.
- Flexibility to work varied hours, including weekends and holidays.
Knowledge, Skills, and Abilities:
- Understanding of age verification for alcoholic beverage service.
- Familiarity with menu items, preparation techniques, and beverage selections.
- Knowledge of operational standards as required by the brand.
- Awareness of local shopping, dining, and entertainment options to assist guests.
- Staying informed about daily hotel operations and events.
Skills:
- Service-oriented mindset with a friendly and professional demeanor.
- Proficient in using property management systems for billing and payment processing.
- Ability to sell and recommend food and beverage items according to standards.
- Capable of addressing guest concerns with professionalism and care.
Abilities:
- Detail-oriented with strong multitasking capabilities.
- Effective communication skills with guests and team members.
- Ability to work independently while adhering to safety standards.
- Commitment to complying with all operational standards.
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