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Restaurant Service Professional

2 months ago

Anderson, South Carolina, United States Paragon Hotel Company Full time
Position Overview:

As a key member of our team at Paragon Hotel Company, you will be responsible for delivering exceptional service to our guests. Your role is vital in ensuring that each visitor enjoys a memorable dining experience.

Core Responsibilities:
  • Welcome and greet guests with a warm and friendly demeanor.
  • Provide prompt and courteous service to enhance guest satisfaction.
  • Maintain cleanliness and organization of the dining area to ensure a welcoming atmosphere.
  • Adhere to the company’s mission and values in all interactions.

Qualifications:
  • Minimum of 1 year experience in a quality dining environment preferred.
  • High School diploma or equivalent; Associate's or Bachelor's Degree is a plus.
  • Exhibit professionalism and integrity in all aspects of the role.
  • Demonstrate excellent attendance and punctuality.

Work Environment:
  • Ability to perform essential functions such as standing, lifting, and bending.
  • Must be able to stand for extended periods and handle physical tasks.
  • Flexible schedule required, including potential weekend and holiday shifts.

Essential Skills and Knowledge:
  • Familiarity with age verification for alcohol service.
  • Knowledge of menu items and preparation techniques.
  • Understanding of operational standards and guest service protocols.
  • Ability to assist guests with inquiries regarding local attractions and hotel services.

Key Attributes:
  • Service-oriented mindset with a friendly and professional attitude.
  • Proficient in using property management systems for billing and payment processing.
  • Ability to handle guest concerns with professionalism and care.
  • Detail-oriented with strong multitasking abilities.

Commitment to Safety:
  • Adhere to safety standards and company policies at all times.
  • Maintain guest confidentiality and privacy.