Customer Service and Sales Director

5 days ago


Oak Lawn, Illinois, United States Mike Haggerty Auto Full time

We are looking for a talented Customer Service and Sales Director to join our team at Mike Haggerty Buick GMC. This individual will be responsible for managing a department, promoting our brand, and creating business opportunities.

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.

Job Responsibilities:

  • SUPPORT THE OVERALL SUCCESS OF THE DEALERSHIP BY WORKING WITH ALL CUSTOMERS, TEAMS, AND DEPARTMENTS.
  • ATTRACTION OF POTENTIAL CLIENTS AND RETENTION OF CURRENT CLIENTELE BY ANSWERING PRODUCT AND SERVICE QUESTIONS RECEIVED VIA PHONE, SMS, AND/OR INTERNET.
  • ASSISTANCE IN MARKETING AND SOCIAL MEDIA EFFORTS TO PROMOTE OUR BRAND.
  • MANAGEMENT OF DAY-TO-DAY TASKS OF THE BUSINESS DEVELOPMENT DEPARTMENT, INCLUDING CRM TRACKING SYSTEM UTILIZATION AND SALES PROCESS UNDERSTANDING.
  • BALANCE OF MULTIPLE PROJECTS AND DEADLINES WHILE MAINTAINING ACCURACY AND ATTENTION TO DETAIL.

Company Overview:

Mike Haggerty Buick GMC is committed to providing the easiest car buying experience possible. We pride ourselves on being transparent and honest automotive retailers.

Required Skills and Qualifications:

  • Customer service background
  • Experience in the auto industry
  • Ability to manage a department
  • Marketing and social media skills
  • CRM tracking system proficiency

Others:

We offer great work environment, competitive pay plan and commissions, health, vision, and dental benefits, 401k, paid vacations and holidays, flexible scheduling, and career advancement opportunities.



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