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Branch Manager

2 months ago

Arlington, Virginia, United States FVCBANK Full time
Job Description

Job Title: Branch Manager

Job Summary:

The primary role of the Branch Manager is to oversee and lead the overall performance of a retail branch office. In addition, the Branch Manager is responsible for developing new business relationships and expanding existing ones by utilizing professional sales techniques to identify and meet client needs. The manager works in cooperation with branch staff to achieve deposit and loan production goals, as well as fee income objectives, while maintaining a positive team atmosphere and participating in community business events.

Key Responsibilities:

  • Accepts 100% ownership of branch production goals for deposits, loans, fee income, and other assigned goals.
  • Directs efforts of other branch staff in coordination of achieving these goals.
  • Develops and implements sales strategies to generate new business, including profiling, outside business development calls, and cold calling via telephone.
  • Holds weekly branch meetings to promote ideas for meeting/exceeding business plan goals and to review operations, sales, and service topics.
  • Supervises and coaches branch staff to enhance and ensure a thorough understanding of all bank products and services.
  • Maintains good general knowledge of credit standards and loan processing procedures for retail and small business loans.
  • Ensures that all bank clients (external and internal) receive prompt, friendly, and efficient service, meeting the highest possible standards for quality customer service.
  • Responsible for the daily operations of the retail branch office, ensuring procedures are followed as prescribed in the bank's branch office operations manual.
  • Ensures proper signature authorizations, cash tickets are completed correctly, and cash security is maintained both at the teller line and in the vault.
  • Responsible for the general daily physical appearance of the branch office and reports any significant issues needing attention to management.

Requirements:

  • High school degree
  • 3 years of retail banking experience and strong knowledge of branch operations
  • Strong knowledge of retail and commercial banking products and services
  • Familiarity with regulations, audit, and security procedures
  • Ability to effectively lead, coach, and motivate the staff
  • Ability to focus on tasks and be detail-oriented
  • Strong analytical skills
  • Excellent written and verbal skills
  • Solid problem-solving skills
  • Computer skills to include work in Windows-based applications

Abilities:

  • Strong written and verbal communication skills
  • Basic computer skills
  • Ability to prepare business correspondence
  • Advanced interpersonal skills
  • Experience with bank systems for both platform and teller line processing systems
  • Strong and effective planning and organizational skills

Desired Skills:

  • Professional and effective interpersonal skills
  • College degree or relevant work experience preferred
  • Ability to communicate effectively in a logical, succinct format, verbally or in writing

Essential Functions:

  • Ability to sit, stand, kneel, and bend for extended periods of time
  • Must be able to operate a computer keyboard, mouse, and other computer components
  • Ability to converse and exchange information with all levels of staff within the organization
  • Ability to observe, perceive, and identify data
  • Ability to travel via air, rail, automobile, and/or bus