Cloud Program Operations Lead

4 weeks ago

Ajaccio, Corse, United States AmazonWebServices Full time
Job Description

Amazon Web Services (AWS) is the leading cloud provider, offering a wide range of services to customers worldwide. As a Cloud Program Operations Lead, you will be responsible for overseeing and optimizing the Program Management Office (PMO) operations within our team.

The AWS Federal Delivery Organization (FDO) is responsible for program management activities across a portfolio of Federal programs. This includes managing multiple concurrent region expansion projects, task orders, maintaining the program's schedule, risk mitigation strategies, quality assurance, and IV&V functions.

The FDO ensures contractual delivery and enables the growth of the business by managing the growing portfolio of prime contracts for AWS to provide cloud services to government customers.

This position is based in Annapolis Junction, Maryland. As a Cloud Program Operations Lead, you will join a cadre of program management and technical business development professionals in pursuing new and overseeing existing US Government contract requirements, milestones, and deliverables.

You will spend the majority of your time partnering with account and sales teams, technical business leaders, and government representatives. You will manage a portfolio of Task Orders for a targeted set of customer Organizations, and act as the agency-level program manager for those customers.

The role requires subject matter expertise in the areas of project and program management and technical business development experience to incorporate technical requirements into commercial transactions and effectively structure, facilitate, and close deals, and manage tactical program activities in accordance with existing contract performance criteria.

You will draw upon extensive information technology centric project management, critical thinking, and analytic problem-solving skills coupled with business development and executive communication skills with government customers.

This position requires that the candidate selected be a US citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key Responsibilities
  • Serve as the Principle Task Order Manager and Program Operations Lead for multiple Task Orders under a large ($1B+ annual) IC contract.
  • Lead and manage the day-to-day operations of the PMO, ensuring efficient program delivery and alignment with organizational goals.
  • Develop and implement standardized program & Agency Task Order management methodologies, tools, and best practices across the organization.
  • Collaborate with senior leadership to prioritize tasks and allocate resources effectively.
  • Foster a culture of continuous improvement within the PMO and across internal teams.
  • Work within the PMO and communicate contract policies, purposes, and goals to internal AWS teams.
  • Enforce work standards, assign schedules, and review work discrepancies related to this contract.
  • Serve as a primary Point of Contact (POC) for the government with regards to assigned Task Orders.
  • Meet regularly with AWS internal account teams to develop effective methods for assuring timely delivery of Task Order commitments.
  • Develop and execute effective methods of communication among AWS and government stakeholders.
  • Meet regularly with account managers to help advance new opportunities from prospect to workload in progress.

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