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Patient Access Coordinator

2 months ago


Oklahoma City Oklahoma, United States Emerus Full time
About Us

Emerus is a leading provider of innovative healthcare solutions, partnering with respected health systems to deliver high-quality patient care in the communities we serve.

Job Overview

The Patient Access Specialist plays a critical role in ensuring seamless patient flow and efficient revenue cycle management. As a liaison between patients, payers, and healthcare teams, this position requires excellent communication and problem-solving skills.

Key Responsibilities
  • Maintain compliance with regulatory requirements, including EMTALA, DNV, and HIPAA
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely manner
  • Verify patient demographic information and insurance benefits to ensure accurate billing and reimbursement
  • Obtain and verify signatures on required forms and consents
  • Maximize collection efficiency by pursuing payments at the time of service
  • Scan and maintain accurate medical records, ensuring compliance with regulatory requirements
  • Coordinate patient transfers and respond to medical record requests
  • Maintain a clean and organized work environment, adhering to facility policies and procedures
Requirements
  • High School Diploma or equivalent required; 1 year of patient registration experience preferred
  • Knowledge of various insurance plans and payors, including HMO, PPO, POS, Medicare, and Medicaid
  • Basic understanding of medical terminology and MS Office applications
  • Excellent communication and problem-solving skills