Technical Support Specialist

6 days ago


Lincolnton, North Carolina, United States Bosch USA Full time

Overview

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Bosch USA is an outstanding company with excellent benefits. We are growing rapidly and need top-notch technicians to work on state-of-the-art equipment and controls.

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Salary:

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$60,000 - $80,000 per year.

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Job Description

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We are seeking a Technical Support Specialist to maintain and support our IT infrastructure and MAE software systems.

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The ideal candidate will manage inventory data, coordinate remote access, execute data backups, maintain non-Bosch digital devices, and implement IT security measures.

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This role will take technical direction from the local OT Coordinator and is essential for ensuring the reliability and security of our IT operations.

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Key Responsibilities:

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  • Collection, review and update of inventory data of IT infrastructure and Machinery software.">
  • Initiation, organization, coordination and logging of remote shopfloor access (RSA).">
  • Execution and verification of data backups of IT systems (e.g., PLC Programs).">
  • Annual validation of the respective IT emergency plan.">
  • Applying for IP addresses, network zones and infrastructure services.">
  • Implementing update and IT security measures defined by the CERT, the Local-OT, the VPR or the OT-Planner.">
  • Documentation of the wired and wireless networks used directly by Machinery and equipment.">
  • Installation and configuration of IT devices (Excluding facilities installation).">
  • Perform preventive and corrective maintenance for non-BD IT devices.">
  • Execute Layer Process Audit (LPA) for process confirmation of our Local IT security concept. Including virus scan for non-BD IT devices.">
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    • Qualifications">

High School and Technical/Vocational schooling required-

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Required Knowledge, Skills, Ability, Training, Experience, etc.

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Proficiency*

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Knowledge of IT devices and information technology.-Intermediate

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Understanding of networking concepts.Entry

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Experience working with control cabinets and electrical safety.Senior

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Familiarity with operating systems (Microsoft Windows, Linux).Intermediate

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Knowledge of PLC programming.Intermediate

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Proficiency in Microsoft Office (Word, Excel, etc.).Entry

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Benefits

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All your information will be kept confidential according to EEO guidelines.

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We believe in training and promoting from within as much as possible. We want motivated, energetic people who have a passion for excellence to grow to the limits of their capabilities.

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If you have the skills and qualifications we are looking for, come and impress us.



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