Technical Support Specialist
6 days ago
Overview
">Bosch USA is an outstanding company with excellent benefits. We are growing rapidly and need top-notch technicians to work on state-of-the-art equipment and controls.
">Salary:
">$60,000 - $80,000 per year.
">Job Description
">We are seeking a Technical Support Specialist to maintain and support our IT infrastructure and MAE software systems.
">The ideal candidate will manage inventory data, coordinate remote access, execute data backups, maintain non-Bosch digital devices, and implement IT security measures.
">This role will take technical direction from the local OT Coordinator and is essential for ensuring the reliability and security of our IT operations.
">Key Responsibilities:
">- ">
- Collection, review and update of inventory data of IT infrastructure and Machinery software.">
- Initiation, organization, coordination and logging of remote shopfloor access (RSA).">
- Execution and verification of data backups of IT systems (e.g., PLC Programs).">
- Annual validation of the respective IT emergency plan.">
- Applying for IP addresses, network zones and infrastructure services.">
- Implementing update and IT security measures defined by the CERT, the Local-OT, the VPR or the OT-Planner.">
- Documentation of the wired and wireless networks used directly by Machinery and equipment.">
- Installation and configuration of IT devices (Excluding facilities installation).">
- Perform preventive and corrective maintenance for non-BD IT devices.">
- Execute Layer Process Audit (LPA) for process confirmation of our Local IT security concept. Including virus scan for non-BD IT devices.">
- ">
- Qualifications">
High School and Technical/Vocational schooling required-
">Required Knowledge, Skills, Ability, Training, Experience, etc.
">Proficiency*
">Knowledge of IT devices and information technology.-Intermediate
">Understanding of networking concepts.Entry
">Experience working with control cabinets and electrical safety.Senior
">Familiarity with operating systems (Microsoft Windows, Linux).Intermediate
">Knowledge of PLC programming.Intermediate
">Proficiency in Microsoft Office (Word, Excel, etc.).Entry
">Benefits
">All your information will be kept confidential according to EEO guidelines.
">We believe in training and promoting from within as much as possible. We want motivated, energetic people who have a passion for excellence to grow to the limits of their capabilities.
">If you have the skills and qualifications we are looking for, come and impress us.
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