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Senior Project Engineer

2 months ago


Deerfield Beach, Florida, United States Eaton Full time
Job Title: Senior Project Engineer

Eaton's North American Sales Organization is seeking a Senior Project Engineer to support order management and create a positive customer experience through proactive project support and issue resolution.

Key Responsibilities:
  • Develop and maintain relationships with internal and external customers for assigned projects
  • Review and interpret contract drawings and specifications to ensure technical accuracy
  • Manage technical changes to the bill of material
  • Coordinate and interpret engineered-to-order drawings
  • Leverage centralized resources to create and manage project documentation
  • Provide technical support and follow through to drive all warranty issues to closure
  • Act as the technical liaison between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions
  • Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in Eaton's manufacturing facilities and escalating issues as required to management
  • Pursue continuous learning of products and applications related to engineered products
  • Collaborate with the Project Management Team, including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team
  • Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns
  • Provide guidance to less senior engineers regarding technical and commercial execution of job duties
Qualifications:
  • Bachelor's degree from an accredited institution
  • Minimum 3 years of work experience in sales, sales support, technical role, or applicable field
  • Sponsorship is not available; candidates must be legally authorized to work in the U.S. on an ongoing basis without requiring company sponsorship
  • Preferred qualifications include a Bachelor's degree in Engineering or other technical field, electrical industry expertise, and product knowledge
  • Prior contractor, sales, and/or sales support experience with focus on customer bases such as wastewater treatment, government, utility, commercial construction, data center, etc.
  • Proficiency in applications required for job function, including Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365
Skills:
  • Technical sales aptitude, market knowledge, and electrical industry experience
  • Ability to work independently and in a team environment, using strong communication and interpersonal skills
  • Capacity to establish customer relationships within the market area while maintaining and growing existing customer relationships
  • Necessary computer skills, including Adobe Acrobat, AutoCAD, Bluebeam, internet, and Microsoft Office applications, and other product configuration tools
  • Organizational, presentation, training, and planning skills
  • Understanding of project management processes for supporting a project and taking a proactive approach in addressing open tasks or issues
  • Ability to travel 10% of the time
Benefits:

Eaton provides various Health and Welfare benefits, as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The expected annual salary range for this role is $ $ a year.