Customer Service Ambassador

1 week ago


Gallatin, Tennessee, United States Twice Daily Full time
About Us

Twice Daily & White Bison is a dynamic and growing retail company with a strong commitment to our community. We value our team members as the engine of our success, providing opportunities for personal and professional growth.

As a customer-centric organization, we strive to deliver an exceptional food and fuel experience that sets us apart from the competition. Our focus on quality, safety, and efficiency ensures that every guest has a memorable experience.

Salary and Benefits

We offer a competitive salary, starting at $18-$20 per hour, depending on location and experience. In addition, our comprehensive benefits package includes weekly pay, daily pay option, 401K matching, affordable healthcare insurance, paid training, PTO for all employees, healthy meal perks, fuel and store discounts, part-time and full-time schedules, tuition reimbursement up to $2,500/year, pet and life insurance programs, unlimited referral bonus program, internal preference for promotions, and ongoing career development training.

Job Description

We are seeking highly motivated and reliable individuals to join our team as Customer Service Ambassadors. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service, promoting products, and maintaining a clean and safe environment. You will work closely with other team members to ensure seamless execution of tasks and meet business objectives.

You will also be responsible for:

  • Maintaining a high level of product knowledge to effectively promote products to guests.
  • Providing accurate information about products, services, and promotions.
  • Handling cash transactions and processing payments efficiently.
  • Upselling and cross-selling products to increase sales.
  • Maintaining a clean and organized workspace, including restrooms and stock areas.
  • Participating in visual merchandising and maintaining store appearance.
  • Collaborating with colleagues to achieve sales goals and meet business objectives.
Required Skills and Qualifications

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills.
  • Able and willing to lift and stock inventory up to 50 pounds.
  • Accountability, reliability, punctuality, and a team-first attitude.
  • Ability to perform basic math functions and handle cash transactions accurately.
  • Previous retail, customer service, or food service experience is preferred.
Career Growth Opportunities

We are committed to helping our team members grow professionally and personally. With over 70% of our leadership team promoted from within, we provide tailored training and development opportunities to help you reach your full potential. Join our team today and take the first step towards a rewarding career



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