Dining Experience Ambassador

1 week ago


Gallatin, Tennessee, United States Chili's Grill & Bar Full time
Job Summary

Welcome to Chili's Grill & Bar, where we're passionate about delivering exceptional guest experiences. We're seeking a talented individual to join our team as a Dining Experience Ambassador in Gallatin, TN.

About Us
Chili's was born in Dallas, Texas in 1975. With a legacy deeply rooted in service, hospitality, and giving back, we've become the go-to destination for casual dining enthusiasts. Our commitment to delivering top-notch experiences has earned us a loyal following, and we're eager to add like-minded individuals to our team.

Key Responsibilities
* Greet guests with a warm smile and provide personalized attention throughout their dining experience
* Manage wait lists efficiently, ensuring timely seating and minimizing wait times
* Communicate guest concerns to management when necessary, escalating issues promptly
* Answer phone calls within three rings, directing them to relevant staff members
* Collaborate with fellow team members to ensure seamless service delivery

Requirements
* Friendly, approachable demeanor with excellent communication skills
* Ability to think on feet in fast-paced environments, prioritizing tasks effectively
* Comfortable standing for extended periods, moving freely around the restaurant
* Willingness to lift trays of food safely, adhering to health and safety protocols

What We Offer
* Competitive salary range: $25,000 - $35,000 per year, depending on experience
* Flexible part-time or full-time schedules to suit your needs
* Opportunities for growth and professional development within our dynamic team
* A fun, supportive work environment that values teamwork and camaraderie

About You
* Passionate about delivering exceptional guest experiences and building strong relationships
* Adaptable, proactive, and results-driven, with a focus on continuous improvement
* Team player with a positive attitude, willing to learn and grow with our organization

Estimated Salary Range: $28,250 - $32,600 per year

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